When you schedule an appointment with us, we reserve that time exclusively for you. If you need to cancel or reschedule, please provide at least three (3) days notice to allow us to accommodate other clients.
Please note that we are a small, owner-operated business, so our availability is limited. While we will do our best to accommodate your needs, two weeks notice is recommended when booking with us.
Satisfaction Guarantee:
We always strive to deliver the best service possible. If, for any reason, you are not completely satisfied and need us to address any concerns, please reach out to us within 24 hours of job completion.
Ed’s Cleaning Melbourne will not refund payments or offer discounts for completed services. If you are not happy with the final result, we promise to rectify the work until the agreed product/service has been achieved. Your satisfaction is our priority and we will make things go right.
Payment:
To ensure a smooth process, we kindly request that payment be made upon completion of the work.
Ed’s Cleaning does not offer discounts for cash payments. We declare all income regardless of payment method.
Although we offer multiple payment methods, our preferred ones are PayID (no extra fees are charged) and Fast Bank Transfer.
Other payment methods available are:
